Finding High Quality Wedding Suppliers
Too often these days, I receive terrible customer service and it's a real annoyance to me when I need something done or are there to buy something - I am faced with rolling eyes, rude salespeople, having to stand in queues and it seems like some businesses really don't care about you, their customers - all those dollars spent in advertising the business just go down the drain and so does your opinion of the business-
What defines outstanding customer service -
- Pleasant smiling staff
- Quick response on emails or phone calls
- Picking up the phone on the third ring for example
- Ensuring staff have performance standards which everyone works by
- Follow up on commitments and guarantees
- Asking questions
- Providing actual service
- Empathy with customers
Just to name a few of the qualities you want your wedding suppliers to have when dealing with you -
I don't know about you but I've had enough of bad business and so I have put together a list of businesses which stand behind their excellent quality. If you'd like access to this list of wedding suppliers, please ask me
The business owners will ensure you receive the very best service so that you don't waste your precious time with the ones who simply don't care.
As I am often asked to recommend related wedding services, when you come to see me for a wedding I will give you a showbag full of goodies and business cards from businesses I highly recommend.
Say yes to quality
Until next time
Lisa Foster
http://www.wedding.com.au/lisa-foster/